benefits of a hosted PBX system
Here are 10 top
benefits of a hosted PBX system:
1.
Lower
cost: there is a lower
capital outlay as with an office-based telephony system because the
service is hosted remotely by the service’s provider. Charged as a managed
service, there are also no separate charges for repairs or maintenance as,
except for the phones themselves at your office or in the hands of your staff,
the rest of the equipment is situated at (and maintained by) the service
provider.
2.
Faster
deployment: as a cloud-based
service, your hosted PBX can be deployed in a matter of days as opposed to
weeks with a conventional office telephony installation.
3.
Multiple
phone numbers: you can have as many
numbers as you like connected to the one hosted PBX, so you can present a local
presence to your customers without adding extra lines.
4.
Supporting
growth: unlike a
premise-based system, which may be limited by its capacity or the number of
lines purchased, you can provision more extensions easily, so the system will
grow with your business needs.
5.
Sophisticated
features: Low cost does not
mean low value. A hosted PBX system will support all the features of an onsite
system and more, such as voicemail, voicemail-to-email, hunt groups, find-me /
follow-me, directed call pickups, do not disturb, direct dial numbers,
conference calling, call parking, hot desking and more.
6.
Flexibility: Your workers are not constrained to being in
the office, as you can be connected to the same hosted PBX system whatever
phone you are on (including mobiles) and wherever you are in the world
(including overseas).
7.
Cheaper
calls: VoIP call rates are
very reasonable, particularly for overseas calls.
8.
Improved
disaster recovery/back-up:
a hosted PBX system ‘virtualises’ your office and so will give you flexibility
of access from alternative sites or from even home, improving your
organisation’s resilience in case of any emergency or downtime at your office
premises. Hosted services are provided from multiple sites providing high
levels of resilience.
9.
Web-based: A smart hosted PBX system will come with a
user-friendly web interface to allow you to manage users, groups, devices,
numbers and much more, so that you have supervision and control of your
telephony system at your fingertips, without having to resort to the system provider.
10.
Trusted
partner: with a system such
as Syntec’s SynPBX you are benefiting from the scale
and expertise of an international telecoms provider handling all the call
routing (switching) at our own hosted locations and responsible for managing
all of the PBX equipment and software involved in the hosted PBX service.
The internet has
transformed many facets of modern business life and telephony is no exception,
so if you are reviewing your telephony needs, it is worth bearing in mind that
a hosted PBX is probably best summed up as ‘tomorrow’s telephony system – today’!
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